Title

Reclaiming the Promise: Using Management Discipline to Get Tangible Benefit from Diversity Efforts

Presenter Information

James RodgersFollow

Department

University of Tennessee at Chattanooga. Dept. of Psychology

Publisher

University of Tennessee at Chattanooga

Place of Publication

Chattanooga (Tenn.)

Abstract

Diversity management is both a strategy and a capability. Properly executed, managing diversity can add tangibly to the performance of teams. Without proper management, diversity can result in lower performance. Unfortunately, most if not all businesses that invest in diversity efforts fail to realize any business benefit from their investment. Based on current research efforts, there are simple and effective methods available that can help organizations realize the promise of diversity management. Among these tools are improved management skills at the line manager level, better metrics, experimentation, and sustainability. After 30 years as a leading practitioner in the field of diversity management, I am currently involved in scholarly research on the subjects of diversity, management and team performance. That research has revealed some clues about why companies continue to promote diversity despite the lack of evidence that it improves performance. It also is uncovering what line managers think is necessary to improve performance using diversity management as a catalyst and management discipline. In this session, you will learn: • The history, intent, and evolution of the diversity management movement. • The role of diversity management as a strategy and capability. • How to conduct a demonstration project (beta test) to confirm the efficacy of diversity management.

Date

October 2017

Subject

Industrial and organizational psychology

Document Type

presentations

Language

English

Rights

Under copyright.

License

http://creativecommons.org/licenses/by-nc-nd/3.0/

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Reclaiming the Promise: Using Management Discipline to Get Tangible Benefit from Diversity Efforts

Diversity management is both a strategy and a capability. Properly executed, managing diversity can add tangibly to the performance of teams. Without proper management, diversity can result in lower performance. Unfortunately, most if not all businesses that invest in diversity efforts fail to realize any business benefit from their investment. Based on current research efforts, there are simple and effective methods available that can help organizations realize the promise of diversity management. Among these tools are improved management skills at the line manager level, better metrics, experimentation, and sustainability. After 30 years as a leading practitioner in the field of diversity management, I am currently involved in scholarly research on the subjects of diversity, management and team performance. That research has revealed some clues about why companies continue to promote diversity despite the lack of evidence that it improves performance. It also is uncovering what line managers think is necessary to improve performance using diversity management as a catalyst and management discipline. In this session, you will learn: • The history, intent, and evolution of the diversity management movement. • The role of diversity management as a strategy and capability. • How to conduct a demonstration project (beta test) to confirm the efficacy of diversity management.