Committee Chair

Cunningham, Christopher J. L.

Committee Member

Biderman, Michael D.; Weathington, Bart L.

Department

Dept. of Psychology

College

College of Arts and Sciences

Publisher

University of Tennessee at Chattanooga

Place of Publication

Chattanooga (Tenn.)

Abstract

The present research explored antecedents of experienced workplace incivility, specifically, the individual characteristics of agreeableness, negative affectivity, and emotional stability, and organizational (work) characteristics including social and contextual factors. Three competing models linking these antecedents to experienced workplace incivility were developed. One hundred seventy six participants were included in the final sample. Participants were recruited directly from companies and through an internet-based snowball sampling approach. Participants completed a questionnaire to assess experienced workplace incivility and dispositional individual and work characteristics. The results indicated that individual and work characteristics are important antecedents of experienced workplace incivility. However, work characteristics, specifically social support, interdependence, and environmental risk factors were significant predictors of experienced workplace incivility over and above an individual‟s underlying propensity to experience workplace incivility.

Degree

M. S.; A thesis submitted to the faculty of the University of Tennessee at Chattanooga in partial fulfillment of the requirements of the degree of Master of Science.

Date

5-2011

Subject

Employee attitude surveys; Employees -- Attitudes

Keyword

Workplace incivility

Discipline

Industrial and Organizational Psychology

Document Type

Masters theses

Extent

x, 68 leaves

Language

English

Rights

Under copyright.

License

http://creativecommons.org/licenses/by-nc-nd/3.0/

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