Tucker, James; Blankenbaker, Ronald; Rausch, David
College of Health, Education, and Professional Studies
University of Tennessee at Chattanooga
Place of Publication
This study sought to determine the perception of servant leadership in business-model organizational settings and to assess the potential significance between servant leadership perception and variables, both demographic and others, related to volunteer service. Using the Servant Leadership Scale (Liden et al., 2008), a 28-item survey, combined with 9 additional questions, individuals in five organizational settings in the Southeast region of the United States of America were queried via an online survey method distributed by email. Respondents from each organization reported an overall perception of servant leadership according to the seven-dimension means of emotional healing, creating value for the community, conceptual skills, empowering, helping subordinates grow and succeed, putting subordinates first, and behaving ethically. Using Kruskal-Wallis and Mann-Whitney U nonparametric statistical testing, significance was found for three of organizational settings: between the collected variables of gender, years worked, years volunteered outside of workplace, years volunteered within organizational site, professional/industry related certifications obtainment, and educational attainment, as these variables related to the servant leadership dimension means. Reference to the servant leadership dimensions correspond to respondents’ perceptions as reported in the SL Scale and categorized according to the survey items linked to each dimension area (Liden et al., 2008).
Ed. D.; A dissertation submitted to the faculty of the University of Tennessee at Chattanooga in partial fulfillment of the requirements of the degree of Doctor of Education.
Leadership; Leadership -- Moral and ethical aspects
xii, 111 leaves
Mook, Dalton Elder, "Organizational settings and profiles of servant leadership" (2012). Masters Theses and Doctoral Dissertations.