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Periodical Title

Journal of Adolescent and Family Health

Publisher

University of Tennessee at Chattanooga

Place of Publication

Chattanooga (Tenn.)

Date

August 2018

Abstract

Nurse practitioners (NPs) have high patient satisfaction with various patient populations; however, there is a research gap regarding perceptions on NP care provided in university health centers. In a cross-sectional study, university students were surveyed using an anonymous, electronic survey with 5-point Likert scale and open-ended questions. Seventy percent of participants reported being extremely satisfied, very satisfied, or satisfied with their care (n = 62, mean of 3.11). Fifty-seven percent or more of subjects responded positively in terms of symptom management, provider education, and overall health improvement with plan of care. Themes observed in open-ended responses included medication delivery, patient expectations, factors out of provider control, confusion about type of the provider, and quality of care. The findings show that NP care is perceived positively by university students. Further research is needed to engage a more heterogeneous study sample and gain greater insight into perceptions on NP-driven care by this patient population.

Keyword

nursing, nurse practitioner, primary care, university health center, patient satisfaction, quality of care

Document Type

articles

Language

English

Rights

http://rightsstatements.org/vocab/InC/1.0/

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