Committee Chair

Weathington, Bart L.

Committee Member

Biderman, Michael D.; O'Leary, Brian J.

Department

Dept. of Psychology

College

College of Arts and Sciences

Publisher

University of Tennessee at Chattanooga

Place of Publication

Chattanooga (Tenn.)

Abstract

As organizations continue to focus on improving their effectiveness, research suggests that employee performance should be an obvious consideration due to the significant influence employee behavior can have on organizational outcomes. The present study evaluated the relationship between the personality traits of Conscientiousness and Agreeableness, Leader Member Exchange (LMX), and two basic types of performance: task performance and organizational citizenship behavior (OCB). Insights into how personality and LMX impacts employee performance has implications for both employee selection and organizational design. Using a sample composed of students and non-students (N = 215), results support a positive relationship between LMX, conscientiousness, and agreeableness and task performance as well as a positive relationship between conscientiousness and agreeableness and OCB. OCB was not related to LMX. Contrary to the hypotheses, LMX did not appear to moderate the relationship between personality and performance. Future research and practical implications are discussed.

Acknowledgments

I would like to thank my thesis advisor, Dr. Bart Weathington, and my committee members, Dr. Brian O’Leary and Dr. Michael Biderman, for their extraordinary assistance with my thesis. I would also like to thank them and other faculty at UTC for sharing their knowledge of I-O Psychology and giving me a strong foundation that will guide my future success and my passion to help others. It has been an absolute privilege to learn from all of you. Lastly, I would like to thank my family, friends, and work cohort for all their words of encouragement and patience throughout my thesis and graduate school journey.

Degree

M. S.; A thesis submitted to the faculty of the University of Tennessee at Chattanooga in partial fulfillment of the requirements of the degree of Master of Science.

Date

5-2016

Subject

Organizational effectiveness; Work environment -- Psychological aspects; Organizational behavior

Keyword

Performance; Organizational Citizenship Behavior (OCB); Leader Member Exchange (LMX); Personality

Discipline

Industrial and Organizational Psychology

Document Type

Masters theses

Extent

xi, 59 leaves

Language

English

Rights

Under copyright.

License

http://creativecommons.org/licenses/by/3.0/

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