Project Director

Phelps, Clyde W.


Dept. of Economics


University of Tennessee at Chattanooga

Place of Publication

Chattanooga (Tenn.)


With the ever increasing use of credit in our present day economy, it is only fitting that our attention be directed to an organization which, although established less than thirty years ago, has come to be one of the most important institutions in our modern credit economy. This institution is the National Retail Credit Association which was established for the expressed purpose of bettering credit conditions in the field of retall trade. As far as we are able to determine, no complete history of this organization has been published, and it is for this reason that I have endeavored in the following pages to describe the growth of the National Retail Credit Association from its earliest beginnings to the important position which it now holds. I have separated the discussion into three separate parts; first, the conditions which made the Association's formation a necessity; second, its formation, growth, and accomplishments; and third, its functions and goals. The material upon which this thesis is based was drawn from various issues of The Credit World magazine over a considerable period of years. Understandably, this magazine, since it is the official publication of the National Retail Credit Association, would contain most nearly a story of the development and activities of the organization which publishes it.


I wish to express my appreciation to Dr . Clyde W. Phelps whose files have been of invaluable aid in furnishing the material necessary for the writing of this thesis. Dr. Phelps, who is recognized as an authority on retail credit, has on many occasions aided the National Retail Credit Association in the successful accomplishment of some phase of its program. I wish also to express my appreciation to Mr. Arthur H. Hert, research director of the National Retail Credit Association, and Mr . J. Robert Miller, head of the research division of the Associated Credit Bureaus of America, for their interest and their correspondence which proved so helpful in the preparation of this work. I am indebted to Mr. A. J. Kruse, one of the first secretaries of the National Retail Credit Association, for two very early copies of The Credit World. I am also indebted to the general office of the National Retail Credit Association for various other material used as exhibits throughout the thesis.


B. S.; An honors thesis submitted to the faculty of the University of Tennessee at Chattanooga in partial fulfillment of the requirements of the degree of Bachelor of Science.




Bank credit; Commercial credit; Consumers; Retail Stores


business entities; commercial credit; merchants


Economics | Sales and Merchandising

Document Type



v, 107 leaves