Title

Research on employee turnover: past, present & future, with recommendations for managers

Department

University of Tennessee at Chattanooga. Dept. of Psychology

Publisher

University of Tennessee at Chattanooga

Place of Publication

Chattanooga (Tenn.)

Abstract

Predicting, understanding and controlling voluntary employee turnover have interested applied psychologists, management researchers and practicing managers for over a century. For example, Hom, Lee, Shaw and Hausknect (2017) review one hundred years of research on employee turnover and document its vibrant history. Most important, interest on employee turnover remains quite strong today to scholars and managers. In an article aimed at managers and executives, for instance, Lee, Hom, Eberly and Li (2018: 88-89) report that (1) “46% of HR managers deem employee turnover as their top concern,” (2) “replacing employees who quit can cost upwards of 200% of annual salary to recruit, hire and on-board new employees,” and (3) “51% of U.S. employees say that they are actively looking for a new job or watching for openings.” Thus, academic and managerial interest in turnover appears quite robust and likely to continue so into the foreseeable future. In this keynote address, Professor Tom Lee will review where the research on turnover has been, what today’s prevalent theories and research inform us on what we confidently know about turnover, offer his judgments on where the research should go in the future, and recommend managerial practices based on our current body of knowledge.

Date

October 2018

Subject

Industrial and organizational psychology

Document Type

presentations

Language

English

Rights

Under copyright.

License

http://creativecommons.org/licenses/by-nc-nd/3.0/

This document is currently not available here.

Share

COinS
 
Oct 27th, 9:00 AM Oct 27th, 9:55 AM

Research on employee turnover: past, present & future, with recommendations for managers

Predicting, understanding and controlling voluntary employee turnover have interested applied psychologists, management researchers and practicing managers for over a century. For example, Hom, Lee, Shaw and Hausknect (2017) review one hundred years of research on employee turnover and document its vibrant history. Most important, interest on employee turnover remains quite strong today to scholars and managers. In an article aimed at managers and executives, for instance, Lee, Hom, Eberly and Li (2018: 88-89) report that (1) “46% of HR managers deem employee turnover as their top concern,” (2) “replacing employees who quit can cost upwards of 200% of annual salary to recruit, hire and on-board new employees,” and (3) “51% of U.S. employees say that they are actively looking for a new job or watching for openings.” Thus, academic and managerial interest in turnover appears quite robust and likely to continue so into the foreseeable future. In this keynote address, Professor Tom Lee will review where the research on turnover has been, what today’s prevalent theories and research inform us on what we confidently know about turnover, offer his judgments on where the research should go in the future, and recommend managerial practices based on our current body of knowledge.