Title
Misunderstanding and Misinformation: Safety risks and intervention strategies for two common workplace occurrences
Publisher
University of Tennessee at Chattanooga
Place of Publication
Chattanooga (Tenn.)
Abstract
There is an overwhelming amount of information cascading online and through the media each day. Unfortunately, it can be hard to distinguish fact from fiction. In organization, misinformation can include rumors regarding safety polices and practices, incidents that occurred in the workplace, or location openings/closings. Because of this, HR and HSE professionals may find themselves in a position where they need to correct misinformation or offer managers guidance on how to correct misinformation. Unfortunately, we can unintentionally reinforce or even spread misinformation while trying to correct it. Given the importance of decisions that need to be made in this time, we need to know how to spot useful information and learn how to open conversations with people who deny, ignore, or outright reject data and science. The session will explore reasons people discount (willfully or unwillingly) facts that conflict with their opinions or points of view, provide tactics HR and HSE professionals can use to critically evaluate information, and provide tools that can be used to correct misinformation effectively.
Date
October 2020
Subject
Industrial and organizational psychology
Document Type
presentations
Language
English
Rights
http://rightsstatements.org/vocab/InC/1.0/
License
http://creativecommons.org/licenses/by/4.0/
Misunderstanding and Misinformation: Safety risks and intervention strategies for two common workplace occurrences
There is an overwhelming amount of information cascading online and through the media each day. Unfortunately, it can be hard to distinguish fact from fiction. In organization, misinformation can include rumors regarding safety polices and practices, incidents that occurred in the workplace, or location openings/closings. Because of this, HR and HSE professionals may find themselves in a position where they need to correct misinformation or offer managers guidance on how to correct misinformation. Unfortunately, we can unintentionally reinforce or even spread misinformation while trying to correct it. Given the importance of decisions that need to be made in this time, we need to know how to spot useful information and learn how to open conversations with people who deny, ignore, or outright reject data and science. The session will explore reasons people discount (willfully or unwillingly) facts that conflict with their opinions or points of view, provide tactics HR and HSE professionals can use to critically evaluate information, and provide tools that can be used to correct misinformation effectively.
Department
University of Tennessee at Chattanooga. Dept. of Psychology