O'Leary, Brian J.
Zelin, Alexandra I.; Cunningham, Christopher J. L.
College of Arts and Sciences
University of Tennessee at Chattanooga
Place of Publication
Existing research indicates that perceived support is positively related to job performance and can influence perceptions of support by those with whom they interact. While there is a large body of research examining employees’ perceived support from their supervisors (i.e., perceived supervisor support: PSS) and the organization (i.e., perceived organizational support: POS), little research has examined the impact of supervisors’ perceptions of support from their subordinates. The present study evaluates the relationship between Perceived Subordinate Support (PSubS) and organizational commitment, job satisfaction, and turnover intentions, and the moderating impact of PSS and Leader-Member Exchange (LMX) on these relationships. Data were collected from adults in supervisory positions (n = 43) and analyzed using correlational and multi-regression techniques. Results suggest that, although there are significant correlations between perceived support from subordinates (PSubS) and organizational commitment, job satisfaction, and turnover intentions, supervisor’s felt support from above (PSS and LMX) did not moderate these relationships.
This acknowledgement goes first to my thesis chair, Dr. Brian O’Leary. His support and guidance helped me navigate the obstacles that accompanied this thesis. I would also like to thank Dr. Alexandra Zelin and Dr. Chris Cunningham for their feedback and support with this project. I would additionally like to thank Kelsey Cate for supporting my work and giving me the foundational idea for this project. Lastly, I owe the deepest of gratitude to my friends and family, who have always encouraged me to pursue my dreams and supported me through life’s stressful moments.
M. S.; A thesis submitted to the faculty of the University of Tennessee at Chattanooga in partial fulfillment of the requirements of the degree of Master of Science.
Employee morale; Employees; Job satisfaction; Supervisors
xi, 73 leaves.
Browder, Rachel, "Support from below and above: The impact of perceived subordinate support, leader-member exchange, and perceived supervisor support on supervisor attitudes" (2020). Masters Theses and Doctoral Dissertations.