Cunningham, Christopher J. L.
Biderman, Michael D.; Weathington, Bart L.
College of Arts and Sciences
University of Tennessee at Chattanooga
Place of Publication
The present research explored antecedents of experienced workplace incivility, specifically, the individual characteristics of agreeableness, negative affectivity, and emotional stability, and organizational (work) characteristics including social and contextual factors. Three competing models linking these antecedents to experienced workplace incivility were developed. One hundred seventy six participants were included in the final sample. Participants were recruited directly from companies and through an internet-based snowball sampling approach. Participants completed a questionnaire to assess experienced workplace incivility and dispositional individual and work characteristics. The results indicated that individual and work characteristics are important antecedents of experienced workplace incivility. However, work characteristics, specifically social support, interdependence, and environmental risk factors were significant predictors of experienced workplace incivility over and above an individual‟s underlying propensity to experience workplace incivility.
M. S.; A thesis submitted to the faculty of the University of Tennessee at Chattanooga in partial fulfillment of the requirements of the degree of Master of Science.
Employee attitude surveys; Employees -- Attitudes
Industrial and Organizational Psychology
x, 68 leaves
Terlicki, Sara Ann, "Exploring individual and organizational level antecedents of experienced workplace incivility" (2011). Masters Theses and Doctoral Dissertations.