Ups and downs of applied psychology in the elevator industry
Publisher
University of Tennessee at Chattanooga
Place of Publication
Chattanooga (Tenn.)
Abstract
Organizations around the world are beginning to appreciate and desire the knowledge of students and employees with a background in psychology (especially industrial/organizational psychology). I recently secured a position as a junior consultant with an international lean management consulting firm (STAUFEN) through networking with my advisor/professor. As a junior consultant, I was placed in an elevator company that required assistance of consultants to reverse the internal status of the company. I along with other consultants were responsible for training employees on lean management, implementing office daily management, coaching employees up to executives on leadership behaviors and traits, and executing training workshops. Implementing office daily management consisted of pulling together data from each department of the company, and creating visibility and transparency with the data during a daily meeting with team members. The data was utilized in decision making, proactive planning, and problem solving. Coaching leaders of the company consisted of self-reflection from leaders, and assisting them on increasing self-awareness. My main focus with most leaders was on improving and developing leadership behaviors for themselves and their team members. I’ve gained a further understanding of leadership behaviors, and especially how to visibly convey data in an easier way for it to be analyzed and comprehended by team members of a company. Keywords: leadership, organization, management, coaching
Date
October 2019
Subject
Industrial and organizational psychology
Document Type
posters
Language
English
Rights
http://rightsstatements.org/vocab/InC/1.0/
License
http://creativecommons.org/licenses/by/4.0/
Ups and downs of applied psychology in the elevator industry
Organizations around the world are beginning to appreciate and desire the knowledge of students and employees with a background in psychology (especially industrial/organizational psychology). I recently secured a position as a junior consultant with an international lean management consulting firm (STAUFEN) through networking with my advisor/professor. As a junior consultant, I was placed in an elevator company that required assistance of consultants to reverse the internal status of the company. I along with other consultants were responsible for training employees on lean management, implementing office daily management, coaching employees up to executives on leadership behaviors and traits, and executing training workshops. Implementing office daily management consisted of pulling together data from each department of the company, and creating visibility and transparency with the data during a daily meeting with team members. The data was utilized in decision making, proactive planning, and problem solving. Coaching leaders of the company consisted of self-reflection from leaders, and assisting them on increasing self-awareness. My main focus with most leaders was on improving and developing leadership behaviors for themselves and their team members. I’ve gained a further understanding of leadership behaviors, and especially how to visibly convey data in an easier way for it to be analyzed and comprehended by team members of a company. Keywords: leadership, organization, management, coaching
Department
University of Tennessee at Chattanooga. Dept. of Psychology