Department

University of Tennessee at Chattanooga. Dept. of Psychology

Publisher

University of Tennessee at Chattanooga

Place of Publication

Chattanooga (Tenn.)

Abstract

Background Experiencing incivility at work is a common phenomenon that has increased in recent years (Porath & Pearson, 2014). In addition, the effects of experiencing incivility are not bound to the workplace and can continue to negatively impact individuals after they leave work (e.g., Fritz et al., 2019). However, little is known about the mechanisms which transmit the experience of incivility at work to one’s non-work domain. One such mechanism that may be associated with detrimental outcomes of incivility at work in the non-work domain is depletion (Christian & Ellis, 2011), which represents a reduced state of cognitive capacity. However, the use of activing coping mechanisms may buffer the effects of experienced incivility on depletion. Specifically, we will examine how an individual’s cognitive appraisal of experienced incivility influences coping mechanisms, which in turn may buffer (through active coping) or exacerbate (through maladaptive coping) the relationship between workplace incivility and depletion. Please see Figure 1 for the proposed theoretical model. Method Participants will include approximately 100 working adults recruited via Prolific. Participants will be prescreened to ensure they are full-time working adults who are not self-employed and interact with coworkers/supervisors on a regular basis. Participants will complete a baseline survey and daily-diary surveys for 10 working-days. Adapted measures will include incivility (6 items, Cortina et al., 2001), cognitive appraisal (5 items, Cortina & Mangley, 2009), self-report depletion (6 items, Christian & Ellis, 2011), and coping (6 items, Fitzgerald, 1990), as well as job and personal demographic items. Proposed Analyses We will conduct multilevel analyses via path modeling, with hypothesized relationships modeled at the within-level (level 1); we will examine the use of statistical control at the between- and within- levels. Preliminary Discussion We expect to see a strong association between experienced workplace incivility and depletion. Cognitive appraisal should be associated with the use of coping mechanisms, such that positive cognitive appraisal will be associated with more adaptive coping following experienced incivility. Our study will contribute to research determining the relationship between individual’s experiences of workplace incivility and spillover effects via depletion.

Date

October 2022

Subject

Industrial and organizational psychology

Document Type

posters

Language

English

Rights

http://rightsstatements.org/vocab/InC/1.0/

License

http://creativecommons.org/licenses/by/4.0/

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Through the Looking Glass: Investigating Incivility and Depletion through a Cognitive Process Lens

Background Experiencing incivility at work is a common phenomenon that has increased in recent years (Porath & Pearson, 2014). In addition, the effects of experiencing incivility are not bound to the workplace and can continue to negatively impact individuals after they leave work (e.g., Fritz et al., 2019). However, little is known about the mechanisms which transmit the experience of incivility at work to one’s non-work domain. One such mechanism that may be associated with detrimental outcomes of incivility at work in the non-work domain is depletion (Christian & Ellis, 2011), which represents a reduced state of cognitive capacity. However, the use of activing coping mechanisms may buffer the effects of experienced incivility on depletion. Specifically, we will examine how an individual’s cognitive appraisal of experienced incivility influences coping mechanisms, which in turn may buffer (through active coping) or exacerbate (through maladaptive coping) the relationship between workplace incivility and depletion. Please see Figure 1 for the proposed theoretical model. Method Participants will include approximately 100 working adults recruited via Prolific. Participants will be prescreened to ensure they are full-time working adults who are not self-employed and interact with coworkers/supervisors on a regular basis. Participants will complete a baseline survey and daily-diary surveys for 10 working-days. Adapted measures will include incivility (6 items, Cortina et al., 2001), cognitive appraisal (5 items, Cortina & Mangley, 2009), self-report depletion (6 items, Christian & Ellis, 2011), and coping (6 items, Fitzgerald, 1990), as well as job and personal demographic items. Proposed Analyses We will conduct multilevel analyses via path modeling, with hypothesized relationships modeled at the within-level (level 1); we will examine the use of statistical control at the between- and within- levels. Preliminary Discussion We expect to see a strong association between experienced workplace incivility and depletion. Cognitive appraisal should be associated with the use of coping mechanisms, such that positive cognitive appraisal will be associated with more adaptive coping following experienced incivility. Our study will contribute to research determining the relationship between individual’s experiences of workplace incivility and spillover effects via depletion.