Publisher
University of Tennessee at Chattanooga
Place of Publication
Chattanooga (Tenn.)
Abstract
Background Incivility is pervasive in the workplace, affecting upwards of 96% of employees across their work lives, with approximately 50% of employees indicating they experience incivility regularly, on a weekly basis. Recent research indicates that given the massive shift to virtual work, the incidence and impact of cyber incivility associated with work is an increasing issue. Although the individual and organizational effects of cyber incivility on work outcomes are well researched, less is known about how this low-intensity, deviant behavior affects the target of cyber incivility in other domains, such as the home domain. The present study will examine the association of cyber incivility on target angry and withdrawn behaviors at home, through the spillover mechanism of affective rumination via affective events theory. It is hypothesized that daily experienced cyber incivility will be positively associated with both angry behavior (H1) and withdrawal behavior (H2) at home. Additionally, work-related affective rumination is hypothesized to mediate the relationship between daily experienced cyber incivility and both aggression (H3a) and withdrawal (H3b) at home. Proposed Method Approximately 100 participants who work full-time will be enrolled in the study via Prolific Academic, an online participant crowdsourcing site. To date, the sample size consists of 63 participants who have completed 10-day daily surveys. Participants will be pre-screened to ensure they are 18 or older, work full-time, and interact with coworkers and supervisors daily. Proposed Analyses Hypotheses H1-H3b will be assessed using multilevel path analysis because of the hierarchical nature of the data (daily observations will be nested within individuals). Daily variables (level 1) will be person-mean centered, while between-person variables (e.g., aggregate means of constructs of interest, demographics, and trait characteristics) will be grand-mean centered and controlled for at the between-person level (level 2). Because mediation is hypothesized, indirect effects will be examined using bootstrapped estimates and confidence interval coverage. Expected Results & Implications Results from this study are expected to provide support for the episodic occurrence of work-related cyber incivility and its effects on at-home behavior, providing support for spillover effects between work and home. This is significant because work-related cyber incivility is on the rise with the shift to virtual work and is an understudied phenomenon. Understanding how experienced work-related cyber incivility impacts employees at home behavior will allow for the development of targeted interventions.
Subject
Industrial and organizational psychology
Document Type
posters
Language
English
Rights
http://rightsstatements.org/vocab/InC/1.0/
License
http://creativecommons.org/licenses/by/4.0/
Included in
Cyber incivility and spillover effects: A proposed mediation model
Background Incivility is pervasive in the workplace, affecting upwards of 96% of employees across their work lives, with approximately 50% of employees indicating they experience incivility regularly, on a weekly basis. Recent research indicates that given the massive shift to virtual work, the incidence and impact of cyber incivility associated with work is an increasing issue. Although the individual and organizational effects of cyber incivility on work outcomes are well researched, less is known about how this low-intensity, deviant behavior affects the target of cyber incivility in other domains, such as the home domain. The present study will examine the association of cyber incivility on target angry and withdrawn behaviors at home, through the spillover mechanism of affective rumination via affective events theory. It is hypothesized that daily experienced cyber incivility will be positively associated with both angry behavior (H1) and withdrawal behavior (H2) at home. Additionally, work-related affective rumination is hypothesized to mediate the relationship between daily experienced cyber incivility and both aggression (H3a) and withdrawal (H3b) at home. Proposed Method Approximately 100 participants who work full-time will be enrolled in the study via Prolific Academic, an online participant crowdsourcing site. To date, the sample size consists of 63 participants who have completed 10-day daily surveys. Participants will be pre-screened to ensure they are 18 or older, work full-time, and interact with coworkers and supervisors daily. Proposed Analyses Hypotheses H1-H3b will be assessed using multilevel path analysis because of the hierarchical nature of the data (daily observations will be nested within individuals). Daily variables (level 1) will be person-mean centered, while between-person variables (e.g., aggregate means of constructs of interest, demographics, and trait characteristics) will be grand-mean centered and controlled for at the between-person level (level 2). Because mediation is hypothesized, indirect effects will be examined using bootstrapped estimates and confidence interval coverage. Expected Results & Implications Results from this study are expected to provide support for the episodic occurrence of work-related cyber incivility and its effects on at-home behavior, providing support for spillover effects between work and home. This is significant because work-related cyber incivility is on the rise with the shift to virtual work and is an understudied phenomenon. Understanding how experienced work-related cyber incivility impacts employees at home behavior will allow for the development of targeted interventions.
Department
University of Tennessee at Chattanooga. Dept. of Psychology