The Impact of the Feedback Environment on Job Satisfaction Among Generation Z Employees

Department

University of Tennessee at Chattanooga. Dept. of Psychology

Publisher

University of Tennessee at Chattanooga

Place of Publication

Chattanooga (Tenn.)

Abstract

As Generation Z continues to enter the workforce, understanding the workplace factors that influence their attitudes and the employee experience is increasingly important. As an important component of the employee experience; feedback provides employees with information about their performance, expectations, and opportunities for improvement. The current study will examine the relationship between the feedback environment and job satisfaction among Generation Z employees. It is hypothesized that perceptions of both supervisor and coworker feedback environments will be positively related to job satisfaction. Additionally, the seven facets of the feedback environment, source credibility, feedback quality, feedback delivery, favorable feedback, unfavorable feedback, source availability, and promotion of feedback seeking, are expected to be positively associated with job satisfaction for both supervisor and coworker feedback sources. Participants will include employed Generation Z adults born after 1995 who have worked part-time or full-time for at least six months. Participants will be recruited through colleges and universities and social media outreach. Data will be collected through an online Qualtrics survey including measures of the seven factors of the employee’s feedback environment using the Feedback Environment Scale and job satisfaction using five facets of Spector’s Job Satisfaction Survey Data will be analyzed using correlational analyses and multiple regression to examine relationships between the feedback environment and job satisfaction. It is expected that more positive perceptions of supervisor and coworker feedback environments will be associated with higher levels of job satisfaction among Generation Z employees. Analyses will also examine whether specific dimensions of the feedback environment are associated with job satisfaction, providing insight into which aspects of day to day feedback may be particularly relevant to Generation Z employees.

Date

November 2026

Subject

Industrial and organizational psychology

Document Type

posters

Language

English

Rights

http://rightsstatements.org/vocab/InC/1.0/

License

http://creativecommons.org/licenses/by-nc-nd/4.0/

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Nov 7th, 11:00 AM Nov 7th, 12:00 PM

The Impact of the Feedback Environment on Job Satisfaction Among Generation Z Employees

As Generation Z continues to enter the workforce, understanding the workplace factors that influence their attitudes and the employee experience is increasingly important. As an important component of the employee experience; feedback provides employees with information about their performance, expectations, and opportunities for improvement. The current study will examine the relationship between the feedback environment and job satisfaction among Generation Z employees. It is hypothesized that perceptions of both supervisor and coworker feedback environments will be positively related to job satisfaction. Additionally, the seven facets of the feedback environment, source credibility, feedback quality, feedback delivery, favorable feedback, unfavorable feedback, source availability, and promotion of feedback seeking, are expected to be positively associated with job satisfaction for both supervisor and coworker feedback sources. Participants will include employed Generation Z adults born after 1995 who have worked part-time or full-time for at least six months. Participants will be recruited through colleges and universities and social media outreach. Data will be collected through an online Qualtrics survey including measures of the seven factors of the employee’s feedback environment using the Feedback Environment Scale and job satisfaction using five facets of Spector’s Job Satisfaction Survey Data will be analyzed using correlational analyses and multiple regression to examine relationships between the feedback environment and job satisfaction. It is expected that more positive perceptions of supervisor and coworker feedback environments will be associated with higher levels of job satisfaction among Generation Z employees. Analyses will also examine whether specific dimensions of the feedback environment are associated with job satisfaction, providing insight into which aspects of day to day feedback may be particularly relevant to Generation Z employees.