Committee Chair

Rausch, David W.

Committee Member

Crawford, Elizabeth K.; Banks, Stephen R.; Harbison, John W.

Department

School of Professional Studies

College

College of Health, Education, and Professional Studies

Publisher

University of Tennessee at Chattanooga

Place of Publication

Chattanooga (Tenn.)

Abstract

The purpose of this study was to determine if there are relationships between years of employment, age, size of organization, work environment, salary level, engagement, gender, and burnout levels in certified public accountants in the southeast United States. Two survey instruments were used to administer the questions to participants including Maslach’s Burnout Inventory- General Study (MBI – GS) and Moos’ Work Environment Scale (WES). The MBI – GS measures respondents’ relationships with their work on a scale from engagement to burnout and the WES measures the stressful effects of the work environment on personal functioning and family social resources. The collected data were analyzed using correlation and regression. The ordinary least squares regression analysis resulted in the independent variables of gender and dissatisfaction with the work environment being positively related to the dependent variable, burnout. This indicates that as these variables effect increase, the dependent variable of burnout will also increase. The independent variables of age and satisfaction with the work environment being negatively related to the dependent variable, burnout. This indicates that as age and satisfaction within the work environment increase the dependent variable of burnout decreases.

Acknowledgments

My committee, Dr. Rausch, Dr. Crawford, Dr. Harbison, and Dr. Banks were mentors and guides on this journey. They were enthusiastic about the topic and patient with my writing endeavors throughout this process.

Degree

Ph. D.; A dissertation submitted to the faculty of the University of Tennessee at Chattanooga in partial fulfillment of the requirements of the degree of Doctor of Philosophy.

Date

5-2023

Subject

Accountants--Job stress--Southern States; Burn out (Psychology)

Keyword

burnout; CPAs;

Discipline

Psychology

Document Type

Doctoral dissertations

DCMI Type

Text

Extent

xi, 63 leaves

Language

English

Rights

http://rightsstatements.org/vocab/InC/1.0/

License

http://creativecommons.org/licenses/by-nc-sa/3.0/

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Psychology Commons

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